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Tips for Troubleshooting Your Communication Issues with Wireshark

Posted by Ray Labbe

Communication issues within industrial or information technology networks are some of the hardest to troubleshoot and isolate in any industry. Even a simple network has a variety of potential failure points. Are packets getting dropped by a router? Is a device unresponsive because of too many requests? Is the device configuration incorrect and preventing the proper establishment of communications? Luckly, there are a variety of tools and techniques available to help isolate the root of these issues. One of the more powerful tools available is an application called Wireshark.


Make My Kepware Your Licensing Resource

Posted by Adam Kennedy

Licensing a software application should be the simplest aspect of a new installation. The last thing anyone should struggle with when deploying new software is the licensing and activation process. Sadly, this is not always the case: complicated procedures, baffling documentation, required web connectivity, and a myriad of other obstacles often challenge end users when they are simply trying to turn their software “on.”


Should We Upgrade Our Software, and Is It Really Necessary?

Posted by Robert Murray

In the Automation Industry, a premium is often put on stability. Once a server, system, or platform is successfully implemented, consumers often take a “don’t touch it” approach. They elect not to perform updates or upgrades under the belief that this is best for the stability of the system—but is it really the best approach to provide on-going stability and operational efficiency?


Automation Software: Plan for the Future with Lifecycle Management

Posted by Erik Dellinger

According to a December 2011 ARC Advisory Group report¹, today’s manufacturers are compelled to rethink their approach to software life cycle management to lessen the impact of rapid technology changes on the enterprise. This shift in thinking is especially important when migrating from obsolete or proprietary systems to new "commercial-off-the-shelf" (COTS) technology.