Today, customers expect products to “just work” and be free of defects and bugs. While warranty programs have become more and more gracious to help manage this expectation, the inconvenience and frustration of managing a return may ultimately still result in a negative customer experience. Redeemed warranties are also expensive for vendors due to the short-term impact on revenue and long-term impact on market share and brand reputation. In the industrial world, downtime and safety are the cost of poor quality and unstable software—which can have a dramatic impact on business.
Jun 17, 2016, 9:00 AM
May 11, 2015, 9:00 AM
HANNOVER MESSE 2015 took place in Hannover, Germany from April 13 to 17 this year and can be described in one word: massive. From the size of the facilities to the number of people in attendance to the special guests—everything was massive. Each year, Deutsch Messe AG hosts one of the world’s biggest industrial fairs, and a few hundred thousand people attend to see exhibitors from all over the world and all walks of industry. With exhibits ranging from dancing robots to mini windfarms—and speakers including Chancellor of Germany Angela Merkel and Prime Minister of India Narendra Modi—it is hard to find another show of its magnitude anywhere.
Jan 16, 2015, 10:00 AM
Before the introduction of OPC, client software vendors were responsible for writing their own device communication drivers. Any time an application needed to access data from a new device, a new driver had to be written. This approach worked fine when each vendor included all the connectivity requirements that their end users needed. But when they did not, end users were stuck with inaccessible silos of data.
Dec 2, 2013, 4:00 PM
This new infographic contains feedback from attendees of the OPC Tunneling Webinar presented by Kepware's Sam Elsner and the OPC Foundation's Thomas Burke on November 21, 2013. Click the image below to discover how your peers rate their familiarity with OPC Unified Architecture and describe how they have used tunneling products in the past. Then, visit the linked resources to learn how you can utilize OPC tunneling easily and securely in your next project.
Nov 1, 2013, 7:00 AM
First, what do we mean by the “King of Automation”? If one standard were king, every component of an industrial automation system—from PLC to PC to PAC—would speak the same language regardless of manufacturer. In a way, this is what the micro-USB plug did for cell phones and cell phone chargers, but in industrial automation terms. (Isn’t it so much more convenient now that our cell phones and chargers all have the same plug?!)
May 24, 2013, 8:00 AM
As we discussed in earlier parts of this blog series, the ability to exchange information between the various software and hardware components found inside of an organization is necessary to operate and maintain the day-to-day business. Tying all of the components together is a major challenge: they typically come from a wide variety of vendors, each providing a unique communications interface that will not interoperate with one another out of the box. Fortunately, communications platforms, such as KEPServerEX, exist to solve this problem.
Sep 12, 2012, 8:01 AM
For most businesses, data consolidation, sharing, and visibility across the enterprise is a top priority. OPC Classic enabled many organizations to achieve these objectives. However, there have been several obstacles caused by limitations in the Microsoft Component Object Model (COM) and Distributed Component Object Model (DCOM). Despite being widely adopted, these two options are limited in the usability and security options required by today’s industrial automation and distributed operation environments.